Cookie policy

1. What this covers

This policy explains the cookies and similar technologies that setsy.io and the Setsy app use. Cookies are small files a website saves in your browser. Similar technologies include your browser’s local storage, and scripts that record how a page is used. Read this alongside our privacy policy.

2. Essential

Setsy can’t work without these, so they’re always on.

• Login session (Setsy): next-auth cookies keep you logged in and protect forms from cross-site attacks. They last until you log out or your session expires.
• Payments (Stripe): on checkout and billing pages, Stripe sets cookies such as __stripe_mid and __stripe_sid to prevent fraud. They last up to a year.

3. Preferences

Setsy saves some of your choices in your browser’s local storage, so they stay the same next time. These stay on your device and aren’t used to track you. They include: whether to show player ratings and warnings, your court order and round view settings, announcements you’ve dismissed, the players you follow on a shared session, and any players you added before signing up, which are moved into your club when you create an account.

4. Analytics and session recording

• Vercel Analytics and Speed Insights: count page views and measure page speed, without cookies and without identifying you.
• Smartlook: records how visitors move, scroll and click on our pages so we can see where people get stuck. It uses cookies and local storage to link the pages of a visit together. Recordings are stored in the EU. Password fields are never recorded.
• Sentry: reports errors, and records a replay of about 1 in 10 sessions plus any session where an error happens, so we can fix bugs. It uses your browser’s session storage rather than cookies, and hides all text, form inputs and images in its replays.

5. Advertising

Google Ads: we use Google’s tag to measure whether people who click our ads go on to sign up. Google sets cookies such as _gcl_au (around 90 days) and may use information about your visit as described in how Google uses cookies in advertising. You can control ad personalisation at My Ad Center.

6. Embedded videos

Some pages include YouTube videos. Nothing loads from YouTube until you press play. We then use YouTube’s privacy-enhanced mode (youtube-nocookie.com), which doesn’t set tracking cookies until you interact with the video.

7. How to control cookies

You can block or delete cookies and local storage in your browser settings. Turning off essential cookies will log you out and stop Setsy from working. Blocking the others won’t affect how Setsy works. Browser privacy features and content blockers can also stop the analytics, recording and advertising scripts above from loading.

To ask us to delete the data these tools have collected about you, email support@setsy.io.

8. Changes

We’ll update this policy when we add or remove a tool. The date at the top shows when it last changed.